FAQs

What size dogs are your leashes made for?

Our Signature and Deluxe collections are most suitable for dogs between 10-90 lbs. This is based on the diameter of the rope (3/8” Ø) we currently use and the weight of the hardware.

Our Signature Minis are made for small and toy breeds. Minis are constructed of rope (1/4” Ø) and hardware that are both smaller and lighter in weight. If choosing a leash for a dog under 10 bs, we recommend one from the Signature Minis Collection.

Our Deluxe Minis are made for small breeds. Minis are constructed of rope (5/16” Ø) and hardware that are both smaller and lighter in weight. If choosing a leash for a dog under 20 bs, and you prefer a thinner rope, we recommend one from the Deluxe Minis Collection.

What’s the difference between the Signature and Deluxe collections?

Both collections are made of ultra-lightweight, polypropylene or nylon, but have a different feel to them. The Signature Collection is constructed from 16 strands of diamond-braided rope and has a daintier look and feel in comparison to the Deluxe Collection which is constructed from a finely braided 48 strands lending it a more premium and sporty quality. Both collections are constructed from 3/8” Ø rope.

Are your leashes waterproof?

The rope we use is weather resistant and water repellant. This makes them quick-drying and rot-proof, but we don’t recommend submerging them under water for extended periods of time.

Caring for your JAK + PHIL leash:

We recommend spot cleaning with gentle soap and cold water, and allowing your leash to air dry.

Do you ship outside the U.S.?

At this time we are only shipping to addresses in the United States, but will offer an international option in the near future.

What is your policy on returns and exchanges?

You can learn about our Return & Exchange policy here.

Do you have an ambassador program?

We do! You can learn more about our ambassador opportunities and apply here.

Have a question we haven’t answered here? You can contact us via our contact form. We’d love to here from you!